Cusquenian company with presence in the cities of Lima, Puno and Arequipa, we are a solid and experienced team, constantly trained with new technology and continuous changes, resilient and empathetic, all with the aim of serving and satisfying all our customers.
OUR HISTORY AND ORIGIN
MAG. CARMEN ARROSPIDE
SPECIALIST IN CULTURAL MANAGEMENT. Carmen has been leading the growth of Illapa Culturas Andinas for 25 years. She started in the company in 2003 as general manager and to this day continues with the same enthusiasm and dedication that characterizes her.
"Let us make you protagonists of this adventure to know our culture and come with us to enjoy this wonder called Peru".
OUR MISSION
We are an organization dedicated to providing tourism services, we create personalized travel experiences, we have a professional team committed to customer satisfaction, we promote the principles of sustainable development.
OUR VISION 2019 - 2030
To be a sustainable, leading and innovative organization in the provision of tourism services by 2030, recognized for its quality and commitment.
OUR VALUES
Leadership
Agility, adaptation and change
Commitment
We embrace our mission and vision.
Resilience
In the face of difficult times... we move forward.
Trust
In our collaborators and in the team of professionals behind us.
Responsibility
Towards our mission and for the job.
ILLAPA CULTURAS ANDINAS PERSIGUE 6 ODS (OBJETIVOS DE DESARROLLO SOSTENIBLE) DE LAS NACIONES UNIDAS.
To achieve real gender equality. Promote the empowerment of all women and girls.
Achieve sustainable and inclusive economic growth. As well as full employment and decent work.
Invest in resilient infrastructure. Promote innovation. Promote sustainable industrialization.
Encourage different modes of sustainable production and consumption.
Promote inclusive and peaceful societies. Facilitate equal access to justice. Ensure accountable, effective and inclusive institutions.
Revitalize the Global Partnership for Sustainable Development.
QUALITY AND ENVIRONMENTAL POLICIES
In Illapa Culturas Andinas Inversiones S.R.L. we are dedicated to organize and customize trips to sell, book and operate tourist packages in different tourist destinations such as Peru, Bolivia, Chile and Ecuador, under an Integrated Management System that guarantees that our activities are developed under controlled conditions of quality, socio-environmental responsibility, safety and health at work, risk control and continuous improvement.
For this Illapa Culturas Andinas Inversiones S.R.L. assumes the following commitments:
To meet the needs and exceed the expectations of our clients, creating authentic and personalized experiences through cultural immersion.
To protect the cultural and natural heritage where our services are developed, managing the significant environmental aspects in order to prevent any type of environmental contamination or heritage affectation.
Cultivate thinking based on risk prevention in all our processes to ensure the quality of our services and responsible environmental management.
Comply with legal and other requirements applicable to the organization.
To permanently seek the continuous improvement of processes, through the participation, involvement, motivation and training of the personnel towards the achievement of excellence in the service we provide.
To promote the sustainable development of the population where Illapa Culturas Andinas Inversiones S.R.L. services are provided..
For the effective application of these principles, the leadership of the Top Management and the commitment of the collaborating partners are absolutely necessary. The General Management will periodically review this Policy, in order to develop the continuous improvement of the MIS, thus ensuring its maintenance and updating, and providing a reference framework for the establishment of quality and environmental objectives.
MANAGEMENT POLICIES
Transparency and customer commitment.
Social responsibility.
Sustainable tourism.
Care for the environment and culture.
Efficient resource management
Safety in service
Commitment to children and adolescents
Continuous evaluation
Honesty
Innovation & Continuous Improvement
OUR TEAM
Mag. Carmen Arrospide
General Manager
Andrea de la Cruz
Sales advisor
Idalia Vanessa
Sales advisor
Jennifer Formiga
Sales advisor
Ivan Junnior
Sales advisor
Antonieta Cardenas
Head of Treasury
Our partners
Our certifications
We are a Cusco-based company with a presence in the cities of Lima, Puno, and Arequipa. We have a solid and experienced team, and we are focused on serving and satisfying all our customers.
