WELCOME TO

ILLAPA ANDEAN CULTURES

Cusquenian company with presence in the cities of Lima, Puno and Arequipa, we are a solid and experienced team, constantly trained with new technology and continuous changes, resilient and empathetic, all with the aim of serving and satisfying all our customers.

OUR HISTORY AND ORIGIN

MAG. CARMEN ARROSPIDE
SPECIALIST IN CULTURAL MANAGEMENT. Carmen has been leading the growth of Illapa Culturas Andinas for 25 years. She started in the company in 2003 as general manager and to this day continues with the same enthusiasm and dedication that characterizes her.

"Let us make you protagonists of this adventure to know our culture and come with us to enjoy this wonder called Peru".

OUR MISSION

We are an organization dedicated to providing tourism services, we create personalized travel experiences, we have a professional team committed to customer satisfaction, we promote the principles of sustainable development.

OUR VISION 2019 - 2025

To be a sustainable, leading and innovative organization in the provision of tourism services by 2025, recognized for its quality and commitment.

OUR VALUES

  • Leadership
    Agility, adaptation and change
  • Commitment
    We embrace our mission and vision.
  • Resilience
    In the face of difficult times... we move forward.
  • Trust
    In our collaborators and in the team of professionals behind us.
  • Responsibility
    Towards our mission and for the job.
ILLAPA ANDEAN CULTURES PURSUES 6 UN SUSTAINABLE DEVELOPMENT GOALS (SDGS).
Achieving gender equality and empowering all women and girls.
Achieve higher levels of economic productivity through diversification, technological modernization and innovation.
Incorporate climate change measures into our policies, strategies and plans. Increase scientific research and improve technological capacity, encouraging innovation and investment in research and development.
By 2030, achieve sustainable management and efficient use of natural resources; significantly reduce waste generation through prevention, reduction, recycling and reuse. Achieve sustainable management and efficient use of natural resources.
By 2030, achieve sustainable management and efficient use of natural resources; significantly reduce waste generation through prevention, reduction, recycling and reuse. Achieve sustainable management and efficient use of natural resources.
Strategic alliances

QUALITY AND ENVIRONMENTAL POLICIES

In Illapa Culturas Andinas Inversiones S.R.L. we are dedicated to organize and customize trips to sell, book and operate tourist packages in different tourist destinations such as Peru, Bolivia, Chile and Ecuador, under an Integrated Management System that guarantees that our activities are developed under controlled conditions of quality, socio-environmental responsibility, safety and health at work, risk control and continuous improvement.

For this Illapa Culturas Andinas Inversiones S.R.L. assumes the following commitments:
  • To meet the needs and exceed the expectations of our clients, creating authentic and personalized experiences through cultural immersion.
  • To protect the cultural and natural heritage where our services are developed, managing the significant environmental aspects in order to prevent any type of environmental contamination or heritage affectation.
  • Cultivate thinking based on risk prevention in all our processes to ensure the quality of our services and responsible environmental management.
  • Comply with legal and other requirements applicable to the organization.
  • To permanently seek the continuous improvement of processes, through the participation, involvement, motivation and training of the personnel towards the achievement of excellence in the service we provide.
  • To promote the sustainable development of the population where Illapa Culturas Andinas Inversiones S.R.L. services are provided..
For the effective application of these principles, the leadership of the Top Management and the commitment of the collaborating partners are absolutely necessary. The General Management will periodically review this Policy, in order to develop the continuous improvement of the MIS, thus ensuring its maintenance and updating, and providing a reference framework for the establishment of quality and environmental objectives.

MANAGEMENT POLICIES

  • Transparency and customer commitment.
  • Social responsibility.
  • Sustainable tourism.
  • Care for the environment and culture.
  • Efficient resource management
  • Safety in service
  • Commitment to children and adolescents
  • Continuous evaluation
  • Honesty
  • Innovation & Continuous Improvement


OUR TEAM

MAG. CARMEN ARROSPIDE
General Manager
BENJHAMIN GUTIERREZ
Sales Executive
LEA NUÑEZ
Sales Executive
FERNANDO CASTEL
Sales Executive
Our partners
  • Camara de comercio de mujeres peruanas
    WOMEN OWNED
    Asociacion de agencias de turismo de Cusco
  • Patronado de cultura Machu Picchu
    MINCETUR
    SERNANP
Our certifications
  • Blogabal reporting initiative (GRI)
    ISO 14001 2015
    ISO 9001 2015
  • Safe Travels
    PromPerú
    Tour Cert
  • Covid control
    GERCETUR
    Camara de comercio